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Frequently Asked Question

 For Wi-Fi 6 homes/offices, hAP ax³; for wired performance labs/SMB, RB5009UG+S+IN; for budget/no-Wi-Fi setups, hEX S. Choose by WAN type, Wi-Fi need, and ports.

 Yes—RouterOS supports PPPoE and VLAN tagging for ISP logins, plus IGMP Proxy/IGMP Snooping for multicast IPTV (configure per ISP values).

 Hardware RouterBOARDs include a RouterOS license (no ongoing fee). Only CHR (virtual routers) use paid tiers (P1/P10/P-Unlimited). CAPsMAN AP management needs at least Level 4 on APs.

 Yes—RouterOS WiFi stack supports 802.11r/k/v fast roaming on compatible devices, and CAPsMAN centrally manages multiple APs for one SSID.

 Many models offer PoE-out (passive or 802.3af/at/bt depending on device). Check your model’s PoE standard and power budget before powering APs/cameras.

 You can configure internet, LAN, DHCP, and Wi-Fi in a few clicks with Quick Set, and manage everything via the browser-based WebFig (WinBox alternative).

 Warranty/RMA is handled through the seller/distributor—buy from authorised channels and follow MikroTik’s RMA process for repairs/replacements.

Frequently Asked Questions

1) Which MikroTik router is “best” for home vs. SMB?

For Wi-Fi 6 homes/offices, hAP ax³; for wired performance labs/SMB, RB5009UG+S+IN; for budget/no-Wi-Fi setups, hEX S. Choose by WAN type, Wi-Fi need, and ports.

2) Will MikroTik work with Malaysian fibre ISPs (TM/Maxis/TIME) and IPTV?

Yes—RouterOS supports PPPoE and VLAN tagging for ISP logins, plus IGMP Proxy/IGMP Snooping for multicast IPTV (configure per ISP values).

3) Do I need to buy licenses or subscriptions to use a MikroTik router?

Hardware RouterBOARDs include a RouterOS license (no ongoing fee). Only CHR (virtual routers) use paid tiers (P1/P10/P-Unlimited). CAPsMAN AP management needs at least Level 4 on APs.

4) Can MikroTik do seamless roaming or mesh for multiple APs?

Yes—RouterOS WiFi stack supports 802.11r/k/v fast roaming on compatible devices, and CAPsMAN centrally manages multiple APs for one SSID.

5) Can a MikroTik router/switch power APs or an ONT via PoE?

Many models offer PoE-out (passive or 802.3af/at/bt depending on device). Check your model’s PoE standard and power budget before powering APs/cameras.

6) Is the setup beginner-friendly, or do I need CLI?

You can configure internet, LAN, DHCP, and Wi-Fi in a few clicks with Quick Set, and manage everything via the browser-based WebFig (WinBox alternative).

7) What’s the warranty/RMA in Malaysia, and how do I avoid grey imports?

Warranty/RMA is handled through the seller/distributor—buy from authorised channels and follow MikroTik’s RMA process for repairs/replacements.

Frequently Asked Question

Cybrey is Ruijie Networks’ sub-brand for SMEs and multi-site networks. UWave supplies its next-generation firewalls, WiFi 6/7 access points, network controllers, switches and gateways.

The RG-CAP62-I (Wi-Fi 6 AX3000) suits offices, warehouses and hallways. The RG-CAP72-I (Wi-Fi 7 BE3600) suits busier areas such as hotel lobbies and conference rooms. Both are powered by PoE and have a 2.5G uplink.

It manages your access points, user authentication and roaming from one place. The RG-CNC105 suits small sites that want router, controller and PoE switch in one box, and the RG-CNC312 suits larger campuses with up to 512 APs.

A Cybrey Switch connects and powers devices inside your network, such as APs and cameras, over PoE. A Cybrey Gateway handles your internet connections and traffic policies, and manages users at the network edge.

Click “Add to quote” on any model, then submit your list on the request quote page, or contact UWave Sales (Ruijie & Reyee) at +6012-3289553.